resident resources
In support
of our residents
Maintenance
The Copley Group’s Maintenance Office is available 24 hours a day, seven days a week. Our goal is to complete all routine maintenance requests within 48 hours. See below for the best way to connect with our maintenance team based on your residence.
Confirm your residence in one of the two lists below and submit your request either online or via phone.
For residents of these properties:
- Beacon St. (1404–1406)
- Centre St. (457)
- Commonwealth Ave. (195, 379)
- Greenway Ct. (3)
- Hammond Pond Pkwy. (320)
- Jersey St. (100, 108, 112)
- Joy St. (24)
- Massachusetts Ave. (51)
- Newbury St. (225–227, 254, 270)
- Park Dr. (35, 111, 117, 191–195)
- Peterborough St. (120, 124)
- Queensberry St. (15, 16, 19, 20, 24, 28, 32, 36, 40, 51–55, 98, 100, 102, 104–106, 107, 109, 111)
- St. Botolph St. (127)
- West Cedar St. (88)
- Wyman St. (59, 67, 75)
For residents of these properties:
- Anderson St. (58–60)
- Beacon St. (503)
- Hemenway St. (104, 108)
- Joy St. (44, 44A, 51, 53, 59, 61)
- Myrtle St. (7, 9, 90, 98, 100)
- Park Drive (77–81)
- Peterborough St. (11, 19)
- Phillips St. (24)
- Queensberry St. (11)
- Temple St. (14, 16, 31)
For emergency maintenance
Call 781-642-1576 for emergency maintenance needs that arise during weekends, holidays, or after 5:00 pm on weekdays.
In the case of fire,
call 9-1-1 and then alert The Copley Group.
Login to your resident portal and submit your payment, which will automatically be attributed to your apartment. You can also check the status of your payments and review your payment history.
Confirm your residence in one of the two lists below and submit your request online.
For residents of these properties:
- Beacon St. (1404–1406)
- Centre St. (457)
- Commonwealth Ave. (195, 379)
- Greenway Ct. (3)
- Hammond Pond Pkwy. (320)
- Jersey St. (100, 108, 112)
- Joy St. (24)
- Massachusetts Ave. (51)
- Newbury St. (225–227, 254, 270)
- Park Dr. (35, 111, 117, 191–195)
- Peterborough St. (120, 124)
- Queensberry St. (15, 16, 19, 20, 24, 28, 32, 36, 40, 51–55, 98, 100, 102, 104–106, 107, 109, 111)
- St. Botolph St. (127)
- West Cedar St. (88)
- Wyman St. (59, 67, 75)
For residents of these properties:
- Anderson St. (58–60)
- Beacon St. (503)
- Hemenway St. (104, 108)
- Joy St. (44, 44A, 51, 53, 59, 61)
- Myrtle St. (7, 9, 90, 98, 100)
- Park Drive (77–81)
- Peterborough St. (11, 19)
- Phillips St. (24)
- Queensberry St. (11)
- Temple St. (14, 16, 31)
Applications
Download any of these frequently requested documents. It’s another way we make it easy as possible to have the insight you need at your fingertips.
Reference info and procedures regarding rent, maintenance, trash/recycling, amenities, etc.
Locate The Copley Group’s many private lots within Fenway
Properly return your keys and parking sticker (if applicable) upon moving out
Apply for a residential parking permit and make it easiest to find parking