New Resident Questionnaire

The Copley Group

Wednesday, February 22, 2012

The Copley Group

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Existing Residents » New Resident Questionnaire

New Resident Questionnaire

In an effort to improve our service we ask that all residents who have recently moved into a Copley apartment fill out the New Resident Questionnaire. Your insights help us to improve our service. All information is confidential.

If you would like to request maintenance service to your apartment please use our on-line maintenance request service or call 617 536 9339.

[1] Please provide us with your name and address with unit number:
[2] Please rate The Copley Group’s application process?	ExcellentGoodFairPoor
Comments:
[3] How would you describe your level of satisfaction with the broker you worked with? Please include the name and company of the broker you worked with in the comments section below.	ExcellentGoodFairPoor
Comments:
[4] How would you describe the condition of your apartment when you moved in?	ExcellentGoodFairPoor
Comments:
[5] How would you describe the cleanliness of your apartment when you moved in?	ExcellentGoodFairPoor
Comments:
[6] Did you request any repairs or maintenance service to your apartment on the Resident Inspection Report given to you with your rental application?	YesNoWhat is a Resident Inspection Report?
	YesNo
	YesNoWhat is the Maintenance / Clean / Final Check service?
Please Explain:

[7] Did the broker with whom you worked make any promises to you regarding the condition of your new apartment which were not addressed upon move-in?	YesNo

[8] How did you first hear about The Copley Group's apartments?	From a broker The Copley Group website Craigslist Other internet site The Copley Group signs Other
Please specify:
[9] So far, would you recommend The Copley Group, or a Copley apartment to friends or colleagues?	Definitely Probably Probably Not Definitely Not
Please explain:
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